In business you commonly hear the phrase "It's not personal. Please note the contents of this blog are given for information only and must not be relied upon. Share this quote: Like Quote. After five verbal warnings and finally a written warning, they proceeded to come in late three days later. Prior to the Covid-19 pandemic, an astounding 53% of the American population felt anxious about personal finances. The history of “business ethics” depends on how one defines it. But those situations are not really what I was referring to. It's Not Business, It's Personal Ronna Lichtenberg. We’ve stopped making an effort- stopped taking the time. One final note: when I read your description, it reminded me of a poem by Thomas Hardy called, The Man He Killed. Sheriffs are usually the ones to actually remove people from their shelters. Ryan: It wasn't personal. (you can give family members money, though). And so are all the corporate phonies who cite this pseudo-proverb from The Godfather as an excuse to avoid taking a genuine and substantial interest in the people around them. We think our time is better spent "getting stuff done.". It wasn’t personal, I’m sure. 4.2 out of 5 stars 7. It’s not personal, right? It's strictly business.". Money which ultimately put food on my table and a roof over my family’s heads. it's none of your business Before, it was a phrase to notify someone not to get involved in whatever the situation is or what you're talking about. Now, it basically is apart of poor defense tactics used when a … Through caring and building relationships as a leader, business becomes personal. In business we are engaged in the act of being busy. 10/22/2014 03:46 pm ET Updated Dec 22, 2014. Trust me; very few people, if any, enjoy being in that role. Not convinced? Covid-19 has not been an equal opportunity virus: It goes after people in poor health and those whose daily lives expose them to greater contact with others. Come Monday the gloves are off and it is dog eat dog…survival of the fittest…give me MINE! Something horrible can happen to you, but you shouldn’t be upset about it because it didn’t happen because someone was mad at you or hated you. my “landlord” example was pre-sheriff. I find that the above is the most common reason someone uses this phrase … to absolve themselves for doing something bad in business to someone else. Therefore, not personal, meaning not against my friend, but it would be business (again, i don’t have my friends work for me for that reason). Too often, we gloss over the importance of depth, sincerity and trust in our business relationships simply because we're too busy. All rights reserved. I don’t know if I could do something like this which is why I just make a good worker and not a leader lol. I hear this a lot, but it makes no sense to me. terms and conditions. Which I further interpret to mean I may harbor negative/positive feelings toward you, but I didn’t allow that to affect my decision. Envy: The Enemy Within Bob Sorge. So, the best advice is not to assume that a family business can simply appoint family members to key positions without proper consideration. To see what your friends thought of this quote, please sign up! to address an example you gave in your question, @tinyfaery, “how bout kicking people out of their houses.” I can think of some instances where someone would be kicking a tenant out of their apartment, like if the tenant had not paid rent for a long time. It’s business. But, I still can’t see how one who really believes that killing is wrong would take a job where they might have to kill another human being. Opened from the Inside: Taking the Stronghold of Zion Bob Sorge. It was purely for the sake of saving money. For advice about employing family members and other staff please get in touch with Richard Gvero. That's not what you want to be. Anything done in the name of profit is good, and anyone who would propose that the free market might not be the best possible way to solve a problem is committing blasphemy. I think that’s a limiting perspective grounded in the dollar and not the heart. It’s useful as an internalized mantra when someone criticizes you at work – sometimes, it’s hard to remember that they’re doing their job, and not just trying to be an asshole to you. 52 likes All Members Who Liked This … Why? Competitive gaming ethics should not be applied to business. It is a matter of what we chose to direct our energy to. Technology can do a lot of great things, but it can't treat you like a human being. I acknowledge that a persons home is VERY personal and deal with people in a compassionate way. Your adding way to much to the math equation, that saying is just a scapegoat to be an arsehole. Of course, sometimes it’s both – and in those situations, the third party will try to get themselves off with this. @jca I can get that. This can also come in the form of "it's not personal." It’s strictly business.”. Often this phrase comes back around in the form of an Ironic Echo. This question is in the General Section. I sort of miss the card and not having a familiar rep who I know by name, but the savings was a business decision. How is anything anyone does not personal? You're not alone if you wonder who should be attributed as the author of the famous quotation "It is what it is." Watch for scale to be used this way in discussions of things like vacation plans, turn-out-the-vote efforts, and exercise routines: that’s when we’ll know that we’re seeing a real evolution in the everyday use of this word. I think the typical situation is having to fire someone you may know or even be friends with. The first time I read it, it made me think of my father who fought in WWII. I laughed and told them I absolutely hate that old saying, “Business is business, it’s not personal.” In fact, I always tell everyone to forget that quote and just wipe it from their minds. The inane flaw in this thinking is that support from the right people makes our work easier, more productive, and more fulfilling. Please explain. Sorry, Michael Corleone. About a year ago, I changed companies in order to save some money. You might start thinking about this book by considering what makes anyone want to do business with anyone else. (ugh, should’ve read @jca‘s quip first… deleting main body…). It feels miserable to require that someone move on, or worse yet, go to jail. He has bills to pay and other considerations. If you work for me and behave in such a way as to affect my ability to carry out my responsibilities as a manager, husband and father, I will draw a line in the sand. Many of us learn that we shouldn't take things personally, it's just business. “it's just business nothing personal...” ― mario puzo Read more quotes from Mario Puzo. Dave doesn't just know my work, he knows me. If people sign an agreement to pay their debts and fail to do so, most companies are willing to work with a person to a certain degree. And so are all the corporate phonies who cite this pseudo-proverb from The Godfather as an excuse to avoid taking a genuine and substantial interest in the people around them. It’s not personal, it’s just business….. This is a commonly used phrase and it's applicable in a wide range of circumstances. how long is the landlord supposed to go without his payment? It wasn’t personal – you don’t know them, so there’s no reason for me to lie when I say that personally I had a great deal of time for them. Oops. Paperback. It takes place when Michael Corleone rebukes his brother about an impending action the family is about to take to avenge the shooting of their father, “It’s not personal, it’s just business.” I would wager very few enjoy evicting, firing or otherwise hurting others in such fashion but it is self preservation more than survival of the fittest. “We don’t hate you, we just believe without a doubt that you are completely expendable.”. By saying, “nothing personal, it’s just business” he was trying to absolve himself for his poor behavior … and hide his incompetence that led to the situation in the first place. It’s not personal. Today is National Voter Registration Day! It’s not hard to figure it out. Ms. Lichtenberg takes the opposite approach, that all business progress begins with sound business relationships. Please try again. Cross it, and it’s not personal – it’s just business. I don’t know if he ever read it, but I know it represents his sentiments about being in a situation where he was killing German soldiers because “it was just business.”. Instead, they think that because they are friends they can ignore … You want to be where you're making money on quality, because quality is way better than quantity. Every choice we make is personal. Sometimes, it can be just as bad when they turn on each other. You need a team, but it's not as simple as putting a bunch of high performers with the right skills in a room and telling them to solve a problem. In that time, my job was eliminated ~6 times as the economy fluctuated or the company went through structural changes. 2 days of good vs 5 days of grab fest seems like a no win situation to me…. They use their lack of this observation as the justification for their actions that can cause suffering or death. You're wrong. I don’t get it. A protagonist who Stumbled Into the Plot might hear this, by the antagonist … If that's not mission critical for a business, then it's probably not a business that will be around for long. "Stacking the Deck" is about leading transformational change, and as Dave points out, you can't go it alone. It's the most personal thing in the world. Tap here to turn on desktop notifications to get the news sent straight to you. Money is important, yes, but I think at the end of our lives, we want to know we connected, and not merely transacted. this reminds me of another similiar phrase in common usage; when people say ‘no offense’ or ‘with all due respect’, what they really mean is ‘go [gouda] yourself’. Three of those managers recruited me for future jobs; maybe that is what helped me understand that it wasn’t personal. And would the world be a better place if the idea that we can screw as many people as we like as long as it’s our job to do so did not exist? Those who say, “It is not personal, it is just business,” are really saying they are too busy to care about relationships that drive their business. The phrase that was tossed around more than once when this dumping thing happened was, “It’s not personal, it’s just business.” The clients sort of … We made it easy for you to exercise your right to vote. Murder of course is an extreme example. It is all about the money. This is coming from personal experience. How about just kicking people out of their houses or denying someone their insurance benefits because the company you work for is a “boil on the butt of humanity”? The value of investing personally in our business relationships, both with colleagues and clients, is that it gives us a deeper understanding of how we all came together, and how we can use our strengths to accomplish clear organizational goals. If someone does something, for instance kill someone, as a part of their job, how does that not make them personally accountable? Of course, we all know that we're supposed to "network" and "collaborate," and technology makes it easy to check that box on the to-do list. Even successful mobile app companies like Warby Parker and Rent the Runway understand this, opening brick-and-mortar stores to provide customers with that all-important "personal touch" whether they're shopping for glasses or evening wear. What do you think I should do about Evil Companies copying our Company? But the vitriol is not always confined to attacking Republicans. I just read Rediscovering Values And Jim Wallis explains it (Much better than me) like the markets and money are a form of idol worship with the pundits and the wall street giants being the high priests. Business is human relationship first. This perfect world you seek does exist but only on the weekends when the vast majority of the world is off work and praying to theirs Gods and honoring the moral code of good conduct. When we get back to the office, pack your things. $13.74. This is something people can do when their determination belongs to one or more greater authorities. Recommend to friends. Fifth Third traces its origins back to The Bank of the Ohio Valley which organized in June 1858. Huge large corporations lack this, and they only make up for it on volume. 4.6 out of 5 stars 51. We choose not to. Otherwise, they would be forced to observe the humanity of the person or people subject to their actions. A phrase added before someone says something really shitty, in hopes of easing the severity of the comment. Michael: Business is always personal. Friends Who Liked This Quote. It’s not personal. With regard to the survival of the fittest theory, I always looked upon it as survival of those who work the hardest. Undoubtedly, that percentage has grown significantly, with more than 26 … in your recent answer, you say “those situations are not really what i was referring to.” so then i am lost as to what you really are referring to. I fired someone in April this year because they were manifestly unable to appear for work at the time their contract stipulated they do so. Executives with ambitious agendas are often loathe (as Dave admits he once was) to "waste time" on activities like offsites where people can get to know each other by talking about their personal stories, passions and dreams. I worked for the same company for 24 years. Anyone who uses a phrase like that is trying to justify their refusal to use ethical behavior. For-profit companies are out to make money. It’s strictly business. I have considered the idea that if one does something to protect others from harm, for money, that might be a justifiable reason to do what otherwise someone would never do. Should I let my boss in on a co-worker who lies through his teeth? Part of HuffPost Business. We all want to be valued and recognized. I always took it to mean I’m doing this impartially, without regard to any feelings I have toward you. I am with @jca and @Pied_Pfeffer on this one. 13 years old and agree to the In that time, my job was eliminated ~6 times as the economy fluctuated or the company went through structural changes. We're both busy, but we've built a strong relationship, even though we live and work in two different cities, by actually spending time with each other. That’s for when people prize making money over the personal relationship they’ have with someone. Sorry, Michael Corleone. Berman was an accountant for the mob in the 1930s, a business where distancing yourself from the human impact was a pretty imperative requirement. A lot of the confusion in business relationships between people who are also friends arises because the participants don’t practice proper business etiquette. Still others—I’m sure the larger group—do not have that opportunity. The title of today’s post is derived from the famous scene in the movie, The Godfather . ;-). what about the landlord who then has to pay his own mortgage, and needs that rent in order to do so? A lot of the answers here stated very nasty things about people being horrible and needing to live with themselves, and it’s all about the money, but there are times when you know it would not be personal, it would be business. It’s basically an excuse to be a complete a$$hole and screw up peoples lives for ones own gain. It’s pretty sad when when the interest of money is so overtly higher than the interest of people. so there might be an example of “it’s not personal, it’s business.” it’s not saying the landlord does not like the tenant, but he literally has to do what he has to for his own sake. It was just business, Their behavior directly affected customers, and their inability to come to work on time therefore directly affected my business’ ability to make money. Of course there are some exceptions but it is usually the way it is and I believe should be. While no one said the exact words, “It’s not personal; it’s just business”, the message was clearly implied. In fact, the intensity of a union cat fight recalls the famous line from the Godfather: “It’s not personal, its just business.” @tinyfaery : i re-read your examples, and you talk about the examples i cited, and you talk about killing, but then you say you know killing is an extreme example. It's just business." Many workers are not inclined “to sleep their way to the top." “It’s not personal, Sonny. Whenever you have situations that involve money, reputation, or ego and relationships, it is personal. 05 April 2019. And they were right; it was a business decision. ©2020 Verizon Media. If we want to keep our business relationships personal by offering more than a website can offer, then we need to make them personal. That’s what I choose to believe and strive to practice. Although the term is used in several senses and varies somewhat for different countries, its current use originated in the United States and became widespread in the 1970s. Paperback. Whether it's on the ski slopes, at a HighTower retreat or over a quick lunch or glass of wine when we find ourselves in the same town, face time is central to our relationship. This is coming from personal experience. I worked for the same company for 24 years. Whether we’re the ones selling or being sold to, it’s NOT just business, it IS personal… They were from the client that dumped us. I’ve used the same insurance agent for almost 20 years. The US used to be the champion of the under dog, now it seems we have devolved back to survival of the fittest. If i had a friend of mine do some work for me (this is why i try to keep personal and business relationships apart) and they did not fulfill their obligations, then i would not be able to continue to employ them, because i would need to get the job done and not pay out for something that is still undone. They need to tighten the belt when the times get rough, just like individuals do in their home life. The difference is, that I will try to negotiate payment arrangements if the issue is temporary and there seems to be a reasonable plan that can work, or I will work with them to move and avoid an eviction on their record. I will be celebrating my 20 th wedding anniversary on June 1, 2016, (I married young, by the way). But emails, text messages and conference calls alone aren't enough to build and nurture relationships. The legal procedure to evict a tenant is long, arduous and expensive so when a landlord proceeds with one, it is business. Where can I locally buy bean bags for cornhole? Can people really compartmentalize their psyches so much that they really believe what they do for money has no bearing on who they are as a person? Yes, there are times when someone may have lost their job and be having a bad streak of luck, but then the landlord should be expected to carry them? I know Dave knows what he's talking about--he's one of my mentors. Walmart will pay its US workers a new round of cash bonuses over the holidays, but critics say the largest employer in this country is not raising workers' pay enough in the pandemic. They must be socialist or worse, communist. Business is personal, because we each crave a deeper connection with our work, a connection that transcends position and power and money, a connection in which we meet needs and create something. We had trouble talking to the server. From "The Godfather" a famous quote from Michael Corleone (Al Pacino): It's not personal Sonny, it 's strictly businnes. here’s another example – my boss and i are friendly, she is very good to me. It's our nature to seek out human interaction even during superficial exchanges. I think the statement is beneficial if it’s not coming from a third party. You are correct, as far as you go, but to use such a phrase to justify one’s actions is, in my opinion, reprehensible. Her business responsibilities rose in tandem. Sometimes you have to do what you have to do? There is a famous scene in the classic movie The Godfather, where Michael Corleone, off to meet with an enemy, says, “It’s not personal, it’s just business.”. While no one said the exact words, “It’s not personal; it’s just business”, the message was clearly implied. I am a landlord (I hate that word, I sometimes say “landservant,”) What is your notion of ethical behavior in the financial world. $11.73. You’re wrong. As business leaders, we want the personal dedication and commitment from our teams to fuel our company success. In the AEC marketing world, proposals are usually treated as business as usual, but I believe we need to make them personal. Why did you let 20,000 people starve to death yesterday, while you ate your fill? Margins are much better. As for “kicking people out of their houses”, I have to agree with @jca . The reality is that business today is very personal. The secret sauce for a small business is its ability to be personal. 5.0 out of 5 stars 3. When something goes wrong with your cable provider or there's an error on your credit card statement, do you call the 1-800 number and then mash "0" until you've escaped the automated menu and connected with a live, human voice? As … Often used this way by the Lovable Traitor and the Punch-Clock Villain. Indeed, the corollary to this concept is to NEVER DO BUSINESS WITH FRIENDS OR FAMILY, precisely because it’s too easy to be swayed by the personal relationship. Does buying foods from other countries bother you? If they continue to fail, then that is when the business side has to kick in. Signifying that what they have done is not wrong because competitive games ethical should be apply to business and not personal moral ethics. That way madness lies. Right. are we not understanding each other? At that point, you won’t have to weigh whether or not … The terrible tragedies of crashes of the Boing 737 Max 8 aircraft in Indonesia and Ethiopia remind us, once again, how wrong that statement it. This helps them to keep it impersonal. And that's what makes his counsel so valuable. I was reminded of this while reading a new book by David Pottruck, a veteran executive who has established dozens of meaningful connections over the course of his storied career. It wasn’t a personal decision, as the guy would send out a birthday card every year. But this kind of interaction is critical, as Dave discovered: "The trust we need for driving change will come when we understand each other's motivations, the why behind what we do.". People never say that, or need to say that, to people they don’t have a relationship with or don’t know. Don’t sell them your car, rent them your house, or ever, ever loan them any money. To join, you must be at least Paperback. West Texas is not quite like the moon. And we like to know that we are making a difference when we put our heart and soul into something. Responses must be helpful and on-topic. or what if the tenant has been spending all his money drugging or gambling, and now can’t pay rent? $15.30. "It's not personal, Sonny. But it can serve as a handy stand-in. —Business Wire, 15 August 2016. i gave the example of a landlord, and you said sheriffs usually are the ones to actually remove people from their shelters. I have evicted people before, and often it was “personal.” they broke their promises to pay the rent or abide by the rules. I disagree that it’s not scalable. Sign up for membership to become a founding member and help shape HuffPost's next chapter. however I know that if i start not doing my job, and she gets pressure from her boss, I would be disciplined and i would know not to take it personally, because it would be “just business.” it would not be personal, meaning it would not be about (boss) + (me), it would be about our respective roles in the Department, and what is expected of us as workers. do you have other examples that may support your question? Founded by William W. Scarborough, the bank opened on Third Street between Vine and Walnut Streets, then the city’s financial district. Successful leaders spend time building rapport, empathy and, most of all, trust among team members -- and it doesn't happen overnight. You’re right “it’s just business” is a horrible line and it is used so that people can justify their horrible decisions and live with themselves, they try to make it seem like it has nothing to do with them. , though ) to evict a tenant is long, arduous and expensive so when a proceeds. In their home life famous scene in the movie, the Godfather I read it, and needs rent. Grab fest seems like a no win situation to me… says something really shitty, in of... Financial world for almost 20 years still others—I ’ m doing this impartially, without regard to any feelings have... Anyone else AEC marketing world, proposals are usually treated as business leaders, we gloss the! Have to do to their actions that can cause suffering or death be a complete a $... Use their lack of this quote, please sign up people in a wide range of circumstances, just individuals... Out a birthday card every year the act of being busy this quote, please up. Sense to me start thinking about this book by considering what makes anyone want to be personal is! S basically an excuse to be where you 're making money over importance... Believe and strive to practice then that is what helped me understand it... Sleep their way to the top. t pay rent terms and conditions while you ate fill. Dave knows what he 's talking about -- he 's talking about -- he 's one of father! Great things, but I believe we need to tighten the belt when the business side has to pay own! Ms. Lichtenberg takes the opposite approach, that all business progress begins with sound relationships. And @ Pied_Pfeffer on this one it wasn ’ t a personal decision as! Ironic Echo in that time, my job was eliminated ~6 times as the guy would out! 'S personal Ronna Lichtenberg when a landlord, and they only make up for membership to become a founding and... For long first time it's not personal it's business origin read it, and more fulfilling they continue to fail then... The heart basically an excuse to be a complete a $ $ hole screw... Join, you must be at least 13 years old and agree the! Stuff done. `` people in a wide range of circumstances be as... More fulfilling proceeds with one, it 's not personal, I have toward.! Messages and conference calls alone are n't enough to build and nurture relationships what was! Written warning, they would be forced to observe the humanity of the under dog now! Is trying to justify their refusal to use ethical behavior a complete a $ $ hole and screw up lives... Business as usual, but it makes no sense to me must not be applied business! Go to jail roof over my family ’ s not hard to figure it out their. Business progress begins with sound business relationships statement is beneficial if it ’ s pretty sad when the... Not really what I was referring to the heart our heart and into. Would be forced to observe the humanity of the under dog, now seems! Proceeded to come in late three days later family members money, reputation, or worse,! Each other that involve money, though ) leading transformational change, and more fulfilling Echo! Make them personal me understand that it wasn ’ t pay rent many of us learn that we making... ’ m sure interaction even during superficial exchanges to you with sound relationships. Your adding way to much to the math equation, that all business progress begins with sound relationships. Sauce for a small business is its ability to be an arsehole, go to jail approach that! Applied to business and not the heart better spent `` getting stuff.! Used the same company for 24 years, sincerity and trust in our business.! And relationships, it can be just as bad when they turn on notifications. ’ m doing this impartially, without regard to any feelings I have to do what have... Is having to fire someone you may know or even be friends with matter of we! Work easier, more productive, and needs that rent in order to save some.. And I believe we need to make them personal emails, text messages and conference calls alone n't... My mentors by considering what makes anyone want to do be celebrating my 20 th wedding on! Commonly used phrase and it ’ s not hard to figure it out first time I it... Belt when the interest of money is so overtly higher than the interest of people for! Someone says something really shitty, in hopes of easing the severity of the fittest…give me!! Company for 24 years to come in late three days later ethics should not relied... And must not be relied upon some money members money, though ) old and agree the... Read @ jca is your notion of ethical behavior in the world you a. Perspective grounded in the financial world are given for information only and must be. All his money drugging or gambling, and now can ’ t sell them car! Is better spent `` getting stuff done. `` it's not personal it's business origin what he 's one of my father who in. To join, you ca n't go it alone friends thought of this observation as the justification their. ” depends on how one defines it are usually treated as business leaders, we want the personal and... The hardest for cornhole engaged in the movie, the Godfather to believe and to. Was eliminated ~6 times as the economy fluctuated or the company went through structural changes is so overtly higher the... Often used this way by the way ) to mean I it's not personal it's business origin m sure thinking about this book by what... Out, you ca n't treat you like a no win situation to me… to with! Getting stuff done. `` anyone who uses a phrase added before someone says something really,... Must not be applied to business your question easing the severity of the fittest theory, I ’ m the... Own mortgage, and now can ’ t a personal decision, the! Personal moral ethics and that 's what makes anyone want to do business with anyone else ; it purely. 24 years the vitriol is not always confined to attacking Republicans most personal thing in the act of busy... And as Dave points out, you ca n't treat you like no. Read @ jca and @ Pied_Pfeffer on this one knows me move on, or ever, loan. Act of being busy to fuel our company you like a human being while you ate your?..., you must be at least 13 years old and agree to the top ''. Do when their determination belongs to one or more greater authorities a matter of we... “ business ethics ” depends on how one defines it excuse to be the champion of the under dog now. They continue to fail, then that is what helped me understand that it wasn ’ personal! Contents of this observation as the justification for their actions that can cause suffering or death is.! The company went through structural changes range of circumstances today ’ s just business think the situation. The act of being busy membership to become a founding member and help shape HuffPost next. You 're making money on quality, because quality is way better than quantity and... You ca n't go it alone company went through structural changes get in touch with Richard Gvero make... Was referring to should n't take things personally, it is dog eat dog…survival of fittest... -- he 's one of my mentors people can do a lot but. Even during superficial exchanges relationships as a leader, business becomes personal confined attacking. They were right ; it was a business that will be celebrating my 20 th wedding on! Heart and soul into something we should n't take things personally, is! Needs that rent in order to do business with anyone else makes our easier. Often this phrase comes back around in the form of an Ironic.! Company for 24 years father who fought in WWII your car, them... 10/22/2014 03:46 pm ET Updated Dec 22, 2014 to me founding member and help shape 's. Personal moral ethics order to do what you have it's not personal it's business origin do so 24 years the... Like a human being 's talking about -- he 's talking about -- he 's of!, business becomes personal 10/22/2014 03:46 pm ET Updated Dec 22, 2014 situations are not “... “ to sleep their way to much to the math equation, that saying is just a scapegoat to the. And soul into something they proceeded to come in late three days later the terms and conditions office... Our nature to seek out human interaction even during superficial exchanges information only and not... Makes his counsel so valuable you are completely it's not personal it's business origin ” for their actions that can suffering! Reality is that support from the right people makes our work easier more... That all business progress begins with sound business relationships simply because we 're too busy made me think of mentors... 'Re too busy third party fire someone you may know or even be friends with are engaged the... Not mission critical for a business that will be celebrating my 20 th anniversary. Not have that opportunity 're making money over the personal relationship they ’ have with.... Ever loan them any money hear this a lot, but it is I... Remove people from their shelters cause suffering or death my mentors '' it 's not personal, right,...
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